The Web Content Administrator is responsible for the content management and maintenance of in-house social media website. The Web Content Administrator also provides technical support to users, liaises with the web hosting company, and increases traffic to the website via social media marketing platforms. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manages all website content and related layouts utilizing user-experience best practices Proactively monitors and manages functionality of website, and troubleshoots issues with the website hosting company (Page DNA) Troubleshoots web browser, and mobile device, compatibility issues with website hosting company (Page DNA) Plans and implements changes, enhancements, additions, and/or deletions to websites as needed, ensuring little disruption to users Continued efforts towards the creation of self-quoting items using the website hosting company (Page DNA) platform Identifies consumer training opportunities and provides technical support to users Identifies and recommends improvements to the website, as needed. Identifies, researches and recommends new eCommerce opportunities Produces eCommerce financial reports, as directed Perform all other duties as assigned EDUCATION AND ADDITIONAL REQUIREMENTS: One (1) year experience working in this field University degree or College Diploma in Information Technology, and/or Web Development, or a satisfactory combination of experience and training which demonstrates an ability to perform the above duties Technical support and troubleshooting skills a plus Maintain regular attendance and punctuality relative to daily work schedule is required Intermediate skills in Microsoft Office Knowledge in HTML, CSS, PHP, MySQL, Javascript and Twitter bootstrap is a must General understanding of web application development processes (from layout/user interface to relational database structures) Basic understanding of SEO/marketing techniques and practices Must be self-motivating and goal-oriented Must possess excellent prioritization skills in order to meet deadlines Must have an above-average ability to communicate effectively with diverse groups of people (IT vendors, website users, team members) and to work as part of a team and autonomously Accept constructive feedback Team player